Whatever time you can contribute to supporting our helpline, we need your help.

We are ideally looking for volunteers able to provide 4 hours a week to answer calls and help construction workers that need support.

As a Client Services Volunteer, you will play an important role in supporting the delivery of the charity’s services. Working within a compassionate and inclusive environment, you will help provide high-quality, person-centred support to individuals seeking guidance, information, or reassurance, ideally committing to a minimum of one four hour shift each week. This volunteer role is ideal for individuals who are passionate about helping others, committed to personal growth, and motivated to make a meaningful difference within the construction community.

The impact you’ll have

You will contribute to a supportive team culture, collaborate with colleagues, and engage in ongoing training and development to build your skills and confidence. By maintaining accurate records and following established processes, you will help ensure continuity of care and a consistently high standard of service to our construction community.

The skills you’ll need

You will need to have the following skills in order to participate:

Good communication skills, empathy, listening skills, attention to detail, ability to remain calm, open to learning.