24/7 support
We support thousands of construction workers and their families every single year.
Can we support you? If you are currently working in construction or have worked longer in construction than any other industry, we can help you. If you are the dependent of someone described above, we can help you.
Our support is based on 3 pillars, Emotional, Physical and Financial Wellbeing.
Click on any of the below areas for advice and help:
emotional
Wellbeing
Physical
Wellbeing
Financial
Wellbeing
Whether you or someone you love need help in any of the above areas, you just want someone to talk to, or you want to see what options are available, we have a number of different ways you can access our help.
24/7 Helpline
Our 24/7 helpline offers free and confidential support and advice on a wide variety of wellbeing issues. Our expert helpline advisors provide a listening ear and can signpost you to additional support where needed.
Our team of specialist caseworkers are able to support you with complex and multiple issues, and will work with third party organisations to ensure that you are able to access all the possible support available.
If you are contacting our helpline for financial support, please visit our portal and submit some information on the type of support you need first. This will quicken the process – click here
1:1 Online Chat
Our 1:1 online chat service provides real time wellbeing support from our helpline advisors (not automated bots!) If finding a place to talk is difficult for you then our online chat service offers complete privacy whatever the setting. The service also offers the choice to chat in over 100 languages. This service is now available 24/7.
Click on the Live Chat icon on this page to start a chat.
It will look something like this:
If you are contacting our helpline for financial support, please visit our portal and submit some information on the type of support you need first. This will quicken the process – click here
Lighthouse Charity
Self Support App
Access essential tools, advice and practical support to help you look after your emotional, physical and financial wellbeing. Find everything you need in one place with personalised support pathways and intelligent journalling.
Lighthouse Beacons
Lighthouse Beacons are safe spaces offering hope, safety and support in a confidential, and non-judgemental environment. They are run by third-party organisations and offer an opportunity to meet like-minded people and share any problems you are facing or have faced in the past with. Each group is different; some are face to face meetings, others virtual and many share an interest in a common activity such as sport.
Critical Incident Support
If an incident of suicide or a serious accident occurs on your site or workplace, our critical response team can provide specialist trauma support. We coordinate the appropriate level of response to offer immediate support, which is delivered either on site or remotely.
Please note – we assess every application on a case-by-case basis to ensure our charitable support is given to those who need it. Proof of eligibility is needed and is a legal requirement to ensure we are meeting the charity’s aims or purposes set in our governing documents. All awards are at the discretion of the charity and our caseworker team.